Privacy Policy

This privacy notice for The Ashfield Mill Group (referred to as “we”, “us”, or “our”), which houses the brands Ian Mankin, John Spencer Textiles, and Northern Woven, describes how and why we might collect, store, use, and/or share (“process”) your information when you use our services (“Services”), such as when you:

Questions or concerns?
Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at info@ianmankin.com.

SUMMARY OF KEY POINTS

This summary provides key points from our privacy notice. You can find out more details about any of these topics by clicking the link following each key point or by using the table of contents below.

What personal information do we process?
When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us, the choices you make, and the products and features you use.

Do we process any sensitive personal information?
No. We do not process sensitive personal information.

Do we receive any information from third parties?
No. We do not receive any information from third parties.

How do we process your information?
We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with the law. We may also process your information for other purposes with your consent.

In what situations and with which parties do we share personal information?
We may share information in specific situations and with specific third parties, as detailed in this notice.

How do we keep your information safe?
We have organisational and technical measures in place to protect your personal information, although no system can be guaranteed to be 100% secure.

What are your rights?
Depending on your location, you may have certain rights regarding your personal information.

How do you exercise your rights?
The easiest way is by submitting a data subject access request or contacting us directly.

TABLE OF CONTENTS

  1. What information do we collect?
  2. How do we process your information?
  3. What legal bases do we rely on to process your personal information?
  4. When and with whom do we share your personal information?
  5. Do we use cookies and other tracking technologies?
  6. How long do we keep your information?
  7. How do we keep your information safe?
  8. Do we collect information from minors?
  9. What are your privacy rights?
  10. Controls for do-not-track features
  11. Do we make updates to this notice?
  12. How can you contact us about this notice?
  13. How can you review, update, or delete the data we collect from you?

1. WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us

In Short: We collect personal information that you voluntarily provide to us.

We collect personal information that you provide when you express an interest in obtaining information about The Ashfield Mill Group or any of our brands when you contact us.

Personal information may include:

  • Names
  • Phone numbers
  • Email addresses

Sensitive information:
We do not process sensitive personal information.

All personal information you provide must be accurate and up to date, and you must notify us of any changes.

Information automatically collected

In Short: Some information is collected automatically when you visit our Services.

This may include IP address, browser type, device characteristics, operating system, language preferences, referring URLs, location data, and information about how you interact with our Services. This information helps us maintain security, improve functionality, and support analytics and reporting.

2. HOW DO WE PROCESS YOUR INFORMATION?

In Short: We process your information to provide and improve our Services, communicate with you, ensure security, and comply with legal obligations.

This includes processing information to:

  • Respond to enquiries and provide customer support
  • Send administrative and service-related communications
  • Request feedback
  • Deliver personalised content and advertising (where permitted)
  • Protect our Services and prevent fraud
  • Analyse usage trends and improve performance
  • Evaluate marketing effectiveness
  • Protect vital interests where necessary

3. WHAT LEGAL BASES DO WE RELY ON?

We process personal information only where we have a lawful basis to do so, including:

  • Consent
  • Performance of a contract
  • Legitimate interests
  • Legal obligations
  • Vital interests

4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

We may share information with trusted third-party service providers who help us operate our Services, such as:

  • Google Analytics
  • Google Tag Manager
  • WordPress (website hosting)

We may also share information:

  • During business transfers or restructuring
  • With group companies and affiliates within The Ashfield Mill Group, who are required to comply with this privacy notice

5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

The Ashfield Mill Group uses cookies to help improve your experience on our website. This is a non-ecommerce website and does not sell products or process online transactions.

Cookies used on this website are limited to those that are strictly necessary for the site to function correctly, along with basic analytics cookies that help us understand how visitors use our site so we can improve its performance and content.

By continuing to browse this website, you agree to our use of cookies. You can manage or disable cookies at any time through your browser settings.

6. HOW LONG DO WE KEEP YOUR INFORMATION?

We retain personal information only for as long as necessary to fulfil the purposes outlined in this notice, unless a longer retention period is required by law.

7. HOW DO WE KEEP YOUR INFORMATION SAFE?

We use appropriate technical and organisational measures to safeguard personal information. However, no method of transmission over the internet is completely secure.

8. DO WE COLLECT INFORMATION FROM MINORS?

No. We do not knowingly collect or market to individuals under 18 years of age.

9. WHAT ARE YOUR PRIVACY RIGHTS?

Depending on your location, you may have rights to:

  • Access your personal data
  • Request correction or deletion
  • Restrict or object to processing
  • Request data portability

You may also lodge a complaint with your local data protection authority.

10. CONTROLS FOR DO-NOT-TRACK FEATURES

We currently do not respond to Do-Not-Track browser signals, as no uniform standard exists.

11. DO WE MAKE UPDATES TO THIS NOTICE?

Yes. We may update this notice periodically to remain compliant with legal requirements.

12. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

You may contact our Data Protection Officer:

Simon Blackley
Email: info@ianmankin.com
Phone: 01282 423111

By Post:
The Ashfield Mill Group
Simon Blackley
Ashfield Mill
Active Way
Burnley, Lancashire BB11 1BS
United Kingdom

13. HOW CAN YOU REVIEW, UPDATE, OR DELETE YOUR DATA?

You may request access to, correction of, or deletion of your personal data by submitting a data subject access request.